Position: Ambassador of Guest Experience

The Children’s Place in Kansas City is now hiring for the part-time position of Ambassador of Guest Experience.

Do you enjoy welcoming visitors and creating a positive first impression? The Children’s Place is seeking a friendly and organized Ambassador of Guest Experience to manage our front desk, answer incoming calls, and warmly greet children, families, staff and guests. As the first point of contact for our agency, you will play a key role in creating a welcoming and supportive environment for everyone who enters our building.

Hours:

Tuesday 8:00 am – 2:00 pm
Wednesday 8:00 am – 2:00 pm
Thursday 8:00 am – 2:00 pm
Friday 8:00 am – 3:00 pm

Our mission is to help children and families heal from life’s deepest hurts. We work to restore childhood. We tirelessly pursue, find and celebrate healing for young children in our community who have faced trauma, enabling children to lead happy, healthy, hopeful lives.

Work for a National Leader in Children’s Mental Health

Focused on serving the mental health needs of children ages eight and younger, for more than 45 years The Children’s Place has filled a unique niche in the health and human services landscape. Recognized nationally as a leader in the early education mental health field, The Children’s Place uses the highest level of treatment within a hopeful, safe, welcoming and inclusive environment.

We are proud that several of our team members have worked at The Children’s Place for decades, including both clinicians and support staff. Our team gathers frequently for community potlucks, celebratory happy hours, and other events throughout the year. In recognition of the difficult work that we do, The Children’s Place prioritizes our team’s mental health needs and embraces a flexible work environment.

What You'll Do

Greet all clients and staff in a professional, respectful and friendly manner.
Answer telephone calls and refer them to the appropriate person.
Greet all individuals entering the reception area. Refer visitors or clients to the appropriate staff member. Receive packages and deliveries. Place in Donation Drop-Off closet.
Oversee the acceptance of payments by clients and accurate running of credit card payments.

Read entire job description here.

What We’re Looking For

Enthusiastic and friendly personality.
When required, be responsible for client physical safety.
Must understand and follow building security procedures.

Why Join The Children's Place

We offer a comprehensive benefits package designed to support your well-being and professional growth:

Affordable health coverage
Dental and vision plans
401(k) with company match
Company-paid life insurance
Short-Term Disability (STD), Accidental Death & Dismemberment (ADD), Long-Term Disability (LTD)
Employee Assistance Program (EAP) & mental health support
Flexible Spending Account (FSA) & Health Savings Account (HSA)
Generous Paid Time Off (PTO)
Annual professional development budget
Personal enrichment opportunities

Working Conditions

Exposure to sensitive subject matter and childhood illnesses.
Business casual attire; flu and COVID vaccinations recommended.
Must be okay with Facility Dog on site.

Ready to Restore Childhood?

Join a team that believes in the power of healing Ambassador of Guest Experience relationships. Apply today and be part of a place where every child matters.

View the complete job description here. Please send cover letter and resume to hr@childrensplacekc.org to apply.

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